Write to avokadoapps@gmail.com — include your app version (Library › Settings, at the bottom) and the knot name if it's about a knot.
Open Library › Settings › Restore purchases, signed in with the same Apple Account or Google account you subscribed with.
Subscriptions are managed by the store, not inside the app. On iPhone or iPad: Settings › your name › Subscriptions › Bight Pro › Cancel. On Android: Google Play › your profile › Payments & subscriptions › Subscriptions. Cancel at least 24 hours before the period ends to avoid the next charge; Pro stays active until the end of the period you paid for.
Payments go through Apple or Google, so refunds are handled by them: on iOS at reportaproblem.apple.com, on Android in Google Play › Order history.
Tap Restore purchases on the paywall or in Library › Settings. If it still doesn't work, email us with your app version.
Yes, completely. The internet is only needed to buy or restore, and to send anonymous usage statistics when you are online (see the Privacy Policy).
Open the knot, tap ⋯ › Report a problem, or email us. Tell us which step.
Yes — in Discover › Coming up, tap I want it. You'll see an "Arrived" badge in your Library when it's published.
Drag to rotate the knot to any angle, even while it's being tied. Double-tap resets the camera.